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Hope you are enjoying the NY Spring - if it has arrived yet. I think that Spring and Fall are the best times of the year there.
I been reading your blog and happened to see your name today in the trades. Good for you! Congrats! I hope we can touch base.
What are you up these days? Are you in NY?
Would love to catch up - sorry it took me so long to respond; I don't visit this site very often!
Kim
I think we're going to see a revolution of the "waiting in line" experience...there are small changes happening that are making it a much better experience. But now that I write this, I'm thinking: is this really part of retail? I mean, IT IS, but so far, agencies have only been concerned with the merchandising part of this oh-so-important environment.
What is happening with customer-service? Are you interested in making people brand stewards?
Long live retail; let's make it better for everyone.
Send me your phone number and I'll give you a shout-
P